1. Introduction

TestPrep (“we”, “us”, or “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, use our services, or communicate with us. We comply with the Turkish Personal Data Protection Law No. 6698 (KVKK) and, where applicable, the EU General Data Protection Regulation (GDPR).

2. Data We Collect

We may collect the following categories of personal data:

Identity Data: Full name, date of birth, nationality.
Contact Data: Email address, phone number, mailing address.
Education Data: Current school, grade level, target exams, score history.
Technical Data: IP address, browser type and version, device information, time zone, operating system.
Usage Data: Pages visited, session duration, referral source, click patterns.
Communication Data: Records of correspondence with us, including contact form submissions, WhatsApp messages, and emails.

3. How We Collect Data

We collect personal data through the following methods:

Contact and enrollment forms on our website.
Direct communication via phone, email, or WhatsApp.
Cookies and similar tracking technologies when you browse our website.
Free assessment sessions and trial lessons.
Third-party platforms such as Google Analytics, Meta Pixel, and LinkedIn Insight Tag.

4. Purpose of Data Processing

Your personal data is processed for the following purposes:

Providing educational consultancy, tutoring, and course services.
Responding to inquiries and managing student enrollment.
Personalizing lesson plans and tracking academic progress.
Sending relevant updates, promotions, and course recommendations (with your consent).
Improving our website, services, and user experience through analytics.
Fulfilling our legal and regulatory obligations.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Consent: You have given explicit consent for the processing.
Contractual Necessity: Processing is necessary for the performance of a contract (e.g., delivering tutoring services).
Legitimate Interest: Processing is necessary for our legitimate business interests, such as improving services and marketing.
Legal Obligation: Processing is required to comply with applicable laws and regulations.

6. Data Sharing

We do not sell your personal data. We may share your data with the following categories of recipients only as necessary:

Service Providers: Hosting, analytics, CRM, and communication platforms that help us operate our services.
Payment Processors: Secure third-party payment providers for processing tuition fees.
Legal Authorities: When required by law, regulation, or legal proceedings.
Partner Institutions: With your consent, educational institutions relevant to your applications.

7. Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences through your browser settings. For detailed information, please refer to our cookie banner.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Student records are typically retained for 5 years after the end of the service relationship. Marketing data is retained until you withdraw consent.

9. Your Rights

Under KVKK and, where applicable, GDPR, you have the right to:

Request information about whether your personal data is being processed.
Request details about the purpose of processing and whether it is used in accordance with its purpose.
Know the third parties to whom your data has been transferred.
Request correction of incomplete or inaccurate data.
Request deletion or destruction of your data under certain conditions.
Object to processing that produces results against you through automated systems.
Claim compensation for damages arising from unlawful processing.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. These measures include SSL encryption, access controls, regular security audits, and staff training on data protection.

11. International Data Transfers

Your data may be transferred to and processed in countries outside of Turkey for the purpose of providing our services (e.g., cloud hosting, analytics). In such cases, we ensure appropriate safeguards are in place in compliance with KVKK and GDPR requirements.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@testprepturkey.com
Phone: +90 (212) 417 11 70
Address: Buyukdere Cad. Kanyon Ofis, Levent, Istanbul, Turkey